Apprenticeship vacancies with HWGTA

 

            Have a look at our vacancies below!

 

  • Please note this is not a complete list of vacancies available at any one time.
  • As Accountancy and Engineering apprenticeships have one intake each year in September, these will not be advertised all year round and may just feature the company recruiting or type of role(s) available. 
  • We recommend you send in your applications even if you don't see a vacancy to suit you. This enables us to assess you and match you with vacancies as soon as they come in to us.
  • Please let us know on your application form if there is a specific vacancy you would like to apply for.
  • For staff vacancies please click here.

 

 

 

Apprentices

A fantastic opportunity to work for a rapidly growing engineering company based in Hereford. Privately owned and with over 40 years’ experience supplying customers throughout the World. You will be working in a busy and diverse office environment gaining knowledge of all aspects in business. Liaising with suppliers / helping to progress purchase orders.

What will the apprentice be doing?

  • Working across all internal departments – Accounts-Quality-Engineering-Factory-Stores, ensuring accurate sharing of information
  • Liaising with suppliers / helping to progress purchase orders
  • Ensuring Quality standards are achieved and documented
  • Keeping project information accurate and up to date such as progress/status reports, supplier deliveries and customer invoices
  • Working as part of project teams

Desired skills and personal qualities

Communication skills, Team working, Willingness to learn, Flexible, Positive attitude, Keen to learn new things

Contact

Hayley Grismond

Hayley.grismond@hwgta.org

01432 377010

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Excellent opportunity to work for an established firm of financial advisers. You will work in a busy office providing an efficient and comprehensive admin service to our advisers.

What will the apprentice be doing?

You will be responsible for a range of administrative tasks including:

  • Opening and distributing post
  • Scanning
  • Answering the phone
  • Stationary requests
  • You will meet and greet clients/visitors to the office
  • Have regular contact with insurance providers and advisers

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Team working, Knowledge of Microsoft office, Positive attitude, Self-motivated, Ability to work individually, Enthusiastic, Ability to prioritise work, Able to meet set deadlines

Contact

Hayley Grismond

Hayley.grismond@hwgta.org

01432 377010

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An excellent opportunity exists for an Admin Assistant apprentice within Autobreakers, part of the expanding Wye Valley Group of Companies.

What will the apprentice be doing?

Daily duties include:

  • Taking telephone calls
  • Serving and dealing with customers
  • Liaising with recovery companies
  • Listing items on eBay
  • Plus many other varied duties

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Positive attitude, Enthusiasm, and Interest in cars.

Contact

Hayley Grismond

Hayley.grismond@hwgta.org

01432 377010

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BOSS is looking to add to its dynamic sales team to support local businesses with all their IT, printing, furniture and stationery requirements. The successful candidate will be given full sales and product training to allow them to build a successful IT industry. In addition to their training for their Business Administration Apprenticeship.

What will the apprentice be doing?

  • Producing quotes and presenting solutions to current clients and following through on the administration
  • Account managing current clients
  • General administrative tasks within the sales team
  • You would progress to actively visiting and contacting new businesses to discuss their IT requirements
  • Enjoying your work and getting the buzz when you close a deal

Desired skills and personal qualities

Communication skills, IT skills, Good Listener, Positive, Motivated, Up for a challenge

Contact

Hayley Grismond

Hayley.grismond@hwgta.org

01432 377010

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Reporting to a Finance Accountant and based in Ross on Wye, the Apprentice Business Administrator will assist in the smooth running of the department, Data entry, liaising with customers, raising invoices etc.

What will the apprentice be doing?

You are required to maintain effective processing of duties with responsibility for the control and management of the workload and general administration duties.

  • To be responsible for the timely delivery of work to an agreed timescale.
  • To monitor, record, report and action the workload requirements to ensure best service to internal and external customers.
  • To provide support and proactively contribute to the advancement of the department's overall business plan by bringing ideas and processes to the attention of the management team.

The apprentice business administrator will support the finance and admin team by taking on various tasks within the department.

  • Working Monday to Friday – 0830 - 1630
  • Assisting in credit control duties and tracking any arrears;
  • Managing all queries to the team through phone and email enquiry;
  • Assisting with order processing;
  • Handling customer queries, over the phone, face-to-face and by email;
  • Data entry – input of sales and purchase invoices;
  • Processing invoices on finance database;
  • Supplier invoice processing;
  • Raising sales invoices and credits – maintaining the sales ledger;
  • Checking and raising charges, producing invoices;
  • Bank reconciliations;
  • Adhoc support to the HR and admin function;
  • Other reasonable duties and tasks within the admin & finance team.

Desired skills and personal qualities

Communication skills, IT skills, Logical, Creative, MS Office skills, Desire to succeed, Willingness to learn, Self-motivated, Positive attitude, Enthusiastic, Able to work Flexibly

Contact

Hayley Grismond

Hayley.grismond@hwgta.org

01432 377010

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We have an opportunity for you to join our small team based in Hereford City. You will be involved in different aspects of our daily business, you will receive a wide experience of different work, which will provide on-going training to support your formal qualification. Every day is different!

What will the apprentice be doing?

  • Front Desk Duties
  • Answering the Phone
  • Greeting Visitors
  • Managing Deliveries
  • Admin support to our Help Desk Team as required
  • Place Purchase Orders
  • Book Hotels
  • Stock Management
  • Admin support to Quality Manager as required

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Team working, Word and Excel

Contact

Hayley Grismond

hayley.grismond@hwgta.org

01432 377010

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To assist the external sales team with product quotations and supporting our customers. Liaising with FläktGroup offices and manufacturing facilities around the world.

What will the apprentice be doing?

  • To provide technical information and advice to customers and colleagues
  • To respond to customer queries, providing information in a prompt and appropriate manner, whilst at all times maintaining the highest possible standards of customer service
  • To assist in the development of the FläktGroup brand, both within the region and nationally, working closely with the external sales team
  • To liaise with FläktGroup offices and manufacturing facilities around the world, in order to obtain and pass on relevant information

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Good telephone skills, Willingness to learn, Critical thinker

Contact

Hayley Grismond

Hayley.grismond@hwgta.org

01432 377010

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To provide administrative duties to the Purchasing and Logistics team. Using different software packages in order to be able to support the teams your role will include travel bookings, admin of imported and exported goods, and administering the supplier/ approval database.

What will the apprentice be doing?

  • To provide administrative support for the company
  • Administration of intercompany and 3rd Party supplier orders under the direction of the Purchasing Manager
  • Administration and maintenance of the sub-contractor/supplier approval database
  • Administration of the spares and service stock-coded items
  • Support the administration of logistics of imported and exported goods as required
  • Liaise with staff regarding travel requirements/ bookings

Desired skills and personal qualities

Communication skills, IT skills, Number skills, Team working, Literacy skills, Positive attitude, Willingness to learn, Proactive

Contact

Hayley Grismond

Hayley.grismond@hwgta.org

01432 377010

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Would you like to start on the path to a successful and rewarding career? The Steiner Academy Hereford have a fantastic opportunity for an enthusiastic individual to be our Business Support apprentice, we will provide the successful applicant with a structured programme of training, along with learning many other practical skills.

What will the apprentice be doing?

If you love organisation and working with people, you will love this busy role where no two days are the same.

You will learn:

  • To answer the telephone and make internal and external calls
  • To work closely with members of the current Admin team to coordinate administrative processes
  • Drafting letters and emails
  • Managing deadlines
  • Distributing mail
  • General administration
  • Maintaining and using a database
  • Assisting pupils, staff and external visitors with queries

Desired skills and personal qualities

Communication skills, Organisation skills, Team working, Personable, Efficient, Enthusiasm, Positive attitude

Contact

Hayley Grismond

Hayley.grismond@hwgta.org

01432 377010

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To support our distribution team giving a first-class customer experience, required to deliver office supplies and other goods to customers sites, support the furniture installation teams building and configuring office furniture. You will work towards a Level 2 Customer Service Practitioner apprenticeship standard.

Will help with the Logistics side of the company:

  • Goods inwards
  • Assisting with office furniture installations
  • Van driving to deliver office supplies and stationery
  • Offer first class customer service and satisfaction
  • Warehouse management

Desired skills

  • Driving licence (due to the nature of the role)
  • Some IT skills
  • Customer service skills

Personal qualities

  • Positive attitude
  • Motivated
  • Enthusiastic.
  • Works well individually and in a team

Contact

Hayley Grismond

01432 377010 

hayley.grismond@hwgta.org

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Interact with customers to provide and process information in response to enquiries, concerns and requests about products and services.

  • Deal directly with customers either by telephone or electronically 
  • Respond promptly to customer inquiries
  • Process orders, forms, applications and requests
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Direct requests and unresolved issues to the designated person
  • Manage customers' accounts by monitoring back orders
  • Keep records of customer interactions and transactions
  • Record details of enquiries, comments and complaints
  • Contact viable new business to promote and sell products
  • Communicate and coordinate with internal departments
  • Support IT and service helpdesk by login incoming calls
  • Support external staff by producing finance documentation and agreements.

Desired skills

  • Computer literate with an understanding of Microsoft Office including Outlook and Excel. 

Personal qualities

  • Positive attitude, will go that extra mile for a customer, motivated to work as an individual and enthusiastic

Desired qualifications

GCSE grades 4  or equivilant 

Future prospects

Full time post upon completing the apprenticeship is available.

Contact

Hayley Grismond 01432 377010 hayley.grismond@hwgta.org

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Joining our team under the supervision of our Spares & Equipment co-ordinators you will assist with customer and staff materiel and technical enquiries, coupled with the high tempo commercial supply and demands.

What will the apprentice be doing?

Due to Company expansion, we are currently seeking to employ an apprentice to join our logistics team. Working closely with the Spare parts & Equipment co-ordinators you will assist with the daily customer and staff materiel and technical enquiries, coupled with the high tempo commercial supply and demands. 

With onsite training, your duties will include

  • Communicate with customers, face to face, via email, telephone
  • Accurately input supply and demand orders onto our in-house ICT system, Systems, Applications, and Products (SAP)
  • Execute the safe, efficient and accurate order selection
  • Pack orders
  • Label and despatch orders

With further training and development, you will learn the finite detail in supply chain operations and processes i.e., stock control, receipting of stores onto an account from internal and external suppliers, accounting and invoicing etc.

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Team working, manual handling ability, Confident

Contact

Hayley Grismond

hayley.grismond@hwgta.org

01432 377010

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We are seeking an apprentice for our Insurance Brokerage. This apprenticeship will provide industry training and if successful the candidate would have the opportunity to continue employment with us, which includes potential for promotion and growth.

What will the apprentice be doing?

  • Professional Development
  • Taking/making phone calls
  • Answering Emails
  • Printing and scanning of documents
  • Client Management
  • Claims Management
  • We start at 8.45 am, and we all aim to get the office ready to open and computers on before 9.00am, most days the morning starts with a quick catch up followed by any pressing business of the day. The rest of the day consists of managing clients requests, following up on claims that have been made, logging new ones. We Broke insurance policies at renewal to ensure the clients get the best for them. We also provide quotes for new clients. As you learn an grow in your role you will get the opportunity to become involved in all aspects of the insurance cycle which can include the exciting new business quotes

Desired skills and personal qualities

Communication skills, IT skills, Telephone manner

Contact

Hayley Grismond

hayley.grismond@hwgta.org

01432377010

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AVL is looking for an enthusiastic apprentice to join our team to administrate upcoming projects. You will administer operational tasks and maintain the integrity of project collaboration and documentation systems. There are opportunities for development in the field of project management for the successful applicant.

What will the apprentice be doing?

  • To establish and maintain a project documentation system so that all documents required by process are present
  • Create documentation packages for project deliverables such as phase changes
  • To maintain the project action and issue lists in project meetings internally and externally
  • Validating project cost bookings are correct each month
  • Validate supplier invoices are correct according to purchase orders
  • Maintain access to project collaboration area for team members and stakeholders
  • Organise and maintain project team meeting schedule
  • Process project change documentation including creating opportunity entries in SalesForce and updating SAP when opportunities are converted into new business
  • To provide a flexible approach to meet the reasonable business goals of AVL-UK.
  • To carry out any other duties as reasonably required commensurate with the nature of the job and level of responsibility

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, MS Office Experience, Able to use initiative, Self-Driven

Contact

Charlotte Anderson Ilic

Charlotte.AndersonIlic@hwgta.org

01905 330721

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This is an exciting and rare opportunity to join the UK’s leading trade association for the professional security industry, with a 58-year track record of success. The role is diverse, split across key head office departments including administration, marketing, sales and finance; giving excellent all-round exposure to how a business operates.

What will the apprentice be doing?

The role will involve a variety of business administration tasks across the BSIA’s Worcester head office departments, including sales, finance and marketing and general administration.

Responsibilities include:

  • Onboarding new customers (members) into the BSIA.
  • Supporting the requirements of existing members via email and telephone communication.
  • Helping with the organisation of key BSIA-organised events, e.g., The British Security Awards, which take place in London each year. 
  • Working with the marketing team on social media campaigns, website updates, member reports and the marketing of key events.
  • Helping to prepare for regular member meetings – e.g., invites, documentation, room/hotel bookings etc. 
  • Helping organise internal meetings.
  • Supporting the annual membership renewal process.
  • Producing reports for the management team when required.
  • Maintaining the Association's CRM system.
  • Working with the finance team to ensure members' accounts are correct and in order. 

Desired skills and personal qualities

Communication skills, Team working, Patience, Good correspondence skills, Microsoft Office skills, Confident telephone manner, Social media knowledge, Enthusiastic, Reliable, Eager to learn

Contact

Charlotte Anderson Ilic

charlotte.andersonilic@hwgta.org

01905 330721

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Magnapower is an innovative and dynamic engineering company that provides high-quality industrial machinery to many customers worldwide. We offer an excellent opportunity for an ambitious, hardworking Business Administration Apprentice who would like to gain business experience whilst studying.

What will the apprentice be doing?

Responsibilities & Duties:

  • Liaising with customers and suppliers daily via phone and email.
  • A working knowledge of Microsoft Office is desirable but not essential as full training will be given on the job.
  • Maintaining the company diary through Microsoft Office.
  • Possessing great organisational skills, and having the ability to prioritise work and ensure it’s completed within specified timescales is advantageous.
  • Working closely with our existing business administrators in a quiet air-conditioned office.
  • Creating and opening jobs for new product sales using SAGE and ECEL.
  • Working with SAGE accounting software.
  • Filing and processing purchase and sales invoices.

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Team working, Confident, Effective time management, Willingness to learn, Act with integrity, Positive attitude, Enthusiastic, Good telephone manner

Contact

Charlotte Anderson Ilic

Charlotte.AndersonIlic@hwgta.org

01905 330721

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Our dedicated Support Services department has a core level of qualified and experienced engineers, providing us with the skills and knowledge to establish Pennant’s reputation for delivering highly professional, reliable and cost-effective customer support services.

What will the apprentice be doing?

The role of the Support Administrator Apprentice will be to ensure that Support Services Department has representatives in the right place at the right time and all documentary evidence is completed.

Key responsibilities and duties will include:

  • Managing customer queries through Pennant’s online customer support portal, ensuring the queries are distributed to the correct technical resource
  • Manage and plan each Support Representative’s movements to ensure contractual maintenance visits and obligations are adhered to
  • Managing the copy, distribution and control of customer/support data internally and externally
  • Assistance with creating reports to support contractual requirements
  • Collating and distributing monthly Key Performance Indicator results
  • Supporting and attending internal and customer-facing meetings when required
  • Produce and record project data in hard copy and electronic formats whilst ensuring documentation (including drawings, media, documents etc.) is filed appropriately

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Team working, Knowledge of Microsoft products, Positive attitude, Ability to work with all ages, Ability to work alone, Confidentiality, Ability to work under pressure, Work with detailed information

Contact

Charlotte Anderson Ilic

Charlotte.AndersonIlic@hwgta.org

01905 330721

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A unique opportunity to join a company that is experiencing significant growth with offices in Worcester and South Wales. This is a chance to become part of a dynamic and ambitious team with plenty of opportunities for progression within the company beyond the initial apprenticeship.

What will the apprentice be doing?

Responsibilities will include:

  • Assisting with the day-to-day office duties
  • Prepare and deliver client documents
  • Assisting with credit control/invoicing procedures
  • Data collection
  • Tracking and monitoring sales statistics
  • Working closely with company Directors to maintain/manage diaries and appointments
  • Liaising with office suppliers (utilities’, deliveries etc)
  • Keeping up to date with our in-house bespoke software
  • Assisting the admin team to organise team activities

Desired skills and personal qualities

Communication skills, Computer literate, Literate and Numerate, Positive Attitude, Enthusiastic

Contact

Charlotte Anderson Ilic

charlotte.andersonilic@hwgta.org

01905 330 721

More information on this vacancy

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Got a question? Get in touch with the contact listed on each vacancy, we'd love to hear from you!

 

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Remember, your application should show why employers should choose you for their vacancy!