Apprenticeship vacancies with HWGTA

 

            Have a look at our vacancies below!

 

  • Please note this is not a complete list of vacancies available at any one time.
  • As Accountancy and Engineering apprenticeships have one intake each year in September, these will not be advertised all year round and may just feature the company recruiting or type of role(s) available. 
  • We recommend you send in your applications even if you don't see a vacancy to suit you. This enables us to assess you and match you with vacancies as soon as they come in to us.
  • Please let us know on your application form if there is a specific vacancy you would like to apply for.

 

 

 

Apprentices

We are a multiple award-winning company, est 15 years ago, internationally acclaimed for publishing niche Motoring Books The business also encompasses the Operation and Management of International Classic Car Clubs the Jaguar XK Club and E-type Club, the activities of which include Event and Membership Management and Retail.

Duties will include:

  • Debtors
  • Creditors
  • Cash and Bank
  • Sagepay Card transactions
  • Sagepay refunds
  • General ledger and intergroup
  • Porter Press Book Stock
  • Porter Press Orders and Despatch
  • Royalties
  • Merchandise Sales - Clubs
  • Club Events
  • VAT
  • Wages
  • EKM
  • Direct Debits
  • Management accounts – quarterly  (when VAT quarter ends)
  • Financial year end – annually
  • Company and personally owned properties
  • Property transactions as required
  • Mileage
  • PCI compliance
  • Membership Database
  • Club Magazine Label run

Desired skills

  • Have a good level of English – for composing correspondence via email and letter
  • Be interested and have business interest and acumen
  • Ability to focus and be accurate

Personal qualities

  • Versatile and flexible in attitude
  • Hard working
  • A team player
  • Organised and methodical
  • Multi-tasker

Contact

Hayley Grismond

01432 377010

hayley.grismond@hwgta.org

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To provide a comprehensive administrative service to the commerce team with a particular focus on supporting an agenda of Apprentice Recruitment and Employer Engagement and associated administration.

Duties and responsibilities will include:

  • Attend all required off the job training in accordance with programme of study and ensure that any work set is completed within defined timeframes
  • Support in Employer Engagement Administration, including:
  • Ensuring that Employers have an ERN number, obtaining one where necessary
  • Checking LRS Prior Learning reports for potential apprentices
  • Issuing and ensuring that employer contracts are signed
  • Ensuring that new employers complete initial application form
  • Ensuring that the procedure for getting new non levy employers onto the Apprenticeship Service is initiated
  • Ensuring that initial start documentation is completed by the employers where applicable, and apprentices
  • Liaising with the Employer Engagement Lead, Apprentice Applicants and Employers to ensure that applicant employer interviews are booked in
  • Scanning, filling, savibg documents
  • Loading new apprentices onto the Apprenticeship Service where applicable
  • Ensuring accurate tracking and status recording to support overall department administration
  • Ensuring that all employers have current H&S vetting forms and Employer Liability Certificates
  • Ensure vacancies are advertised on NAS, facebook and others as agreed

Once trained, take on responsibility for updating PICS with ‘on programme’ updates and amends, including:

  • Changing a learners status (red, amber, green), changing employers, processing early leavers and breaks in learning
  • Learn the Apprenticeship Funding Rules and ensure that knowledge is kept current
  • Work with the Commerce Operations Manager to develop auditing experience and knowledge in order to work towards being responsible for regular audits of the Commerce learner files
  • Ensure that outstanding levels of Customer Service are shown to all Applicants, Apprentices, and Employers
  • Liaise with Monitoring Officers to keep abreast of likely progressions
  • Take part in, and support the effective running of key events such as Annual Awards and Open Events
  • Maintain accurate and complete records of correspondence and transactions
  • Deal with visitors to the organisation
  • Deal with incoming calls to the organisation
  • Provide general administrative support to team
  • Achieve agreed individual targets allocated from the Business and Development Plan objectives, plus any personal development plan targets and contribute generally towards the achievements of the objectives of the Association
  • Maintain safety standards in line with the Health & Safety at Work Act and other appropriate legislation

Desired skills

  • Organisation
  • Attention to detail
  • Communication skills (Verbal and written)
  • Relationship building
  • Technical skills ( Microsoft Excel and Word)
  • Customer focused

Personal qualities

  • Adaptable
  • Good time management
  • Confidence
  • Passionate
  • Trustworthy & Confidential
  • Commitment

Contact

Hayley Grismond

01432 377010

hayley.grismond@hwgta.org

 

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Great opportunity to work with an award winning family business in Hereford. The role will be to offer administration support to various departments with a primary focus in the purchasing department.

Arctic Circle are look for a business administration apprentice to support the admin functions of the business.

The Job will require the candidate to work across all departments such as Sales, Purchasing, Warehouse and Factory to ensure that the businesses admin processes are adhered to.

The job will be varied but could see the person working with our supply chain managing stock requirements for our manufacturing area or liaising with the customer on prospective delivery dates.

  • Creating purchase orders
  • Taking stock take
  • Managing product counts
  • Working on cost saving initiatives
  • Ensuring a consistent flow of materials

Desired skills

  • Computer literate
  • Good communication skills

Personal qualities

  • Team player
  • Initiative
  • Self-starter
  • Inquisitive

Contact

Hayley Grismond

01432377010

hayley.grismond@hwgta.org

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Excellent opportunity to work for a well established local radio station based in Hereford. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.

Duties will include (but are not limited to):

  • General office work
  • Liaising with the Programme team and Sales team
  • Working with the Head of Social Media towards expanding the department
  • Learning the basics of the company website
  • Speaking to clients by email and telephone
  • Assisting with events

Desired skills

  • Computer literate in Microsoft Word, PowerPoint and Excel
  • Proficient in Facebook, Instagram, Twitter and YouTube
  • Good writing skills
  • Excellent communicator
  • Clean driving licence

Personal qualities

  • Friendly personality
  • Able to work well under pressure
  • Excellent communicator
  • Ability to multitask
  • Positive attitude

Contact

Hayley Grismond

01432377010

hayley.grismond@hwgta.org 

 

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In this role you will provide support to the Quality Manager and production teams in the day to day running of the site laboratories. Ensure that the requirements of the Analytical Laboratory Standards are met. Provide administrative support and to carry out data entry and data validation tasks. Prepare and take samples for analytical, microbiological and sensory testing recording results and drawing up reports.

Duties include (but are not limited to):

  • Through coaching improving accuracy of data recorded by supporting teams
  • Preparation of daily, weekly and monthly Analytical KPI summaries for customers and internal use
  • Micro-sample preparation and entering samples onto database
  • General collection of samples including organisation of the sensory taste panels
  • Organisation of refresher training for production including analytical and sensory
  • Routine laboratory testing
  • Packaging of NPD or other samples for dispatch
  • Daily verifications of laboratory equipment, reporting non-compliance
  • Additional laboratory tasks as required

Desired skills

  • Computer literate
  • Interest in food hygiene and quality

Personal qualities

  • Keen learner
  • Good attention to detail
  • Able to work as part of a team
  • Good communication skills

Contact

Hayley Grismond

01432 377010

hayley.grismond@hwgta.org

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Worcester City Council has an exciting role for a level 3 Business Administration apprentice to support a fast paced HR team. This position will help kick start your career in Human Resources, or give you the stepping stone you need into the world of work!

The successful applicant will have the opportunity to get involved in a wide range of responsibilities, working closely alongside members of the HR team but also working alone.

You will:

  • Operate routine administration process and support the operation of the service, including keeping systems up to date for recruitment and employee details
  • Organise our incoming and outgoing mail, either by post or emails
  • Communicate with our internal customers, members of the public and our external providers, ensuring enquires are dealt with efficiently and sensitively
  • Collate, record, update and store data and information in line with the Council’s retention period and processes whilst remembering the information is confidential and sensitive
  • Work within agreed procedures and prioritising tasks to ensure the duties are fulfilled
  • Supporting with employee benefits and recruitment where necessary
  • Creating a wellbeing programme to engage employees

Desired skills

Essential: 

  • Good literacy and numeracy skills
  • Good written and verbal communication skills
  • Computer literate with good keyboard skills
  • Good time management and personal organisation skills
  • Accuracy and attention to detail
  • Able to present information in a variety of formats
  • Demonstrate an ability to remain calm under pressure
  • Ability to work in a busy environment, taking instruction whilst maintaining goodwill
  • Confidentiality is critical when working in HR along with having strong attention to detail and being accurate in their work
  • Good interpersonal and team working skills

Desirable:

  • Demonstrate an ability to use your own initiative and be highly organised

Personal qualities

  • Looking for different ways of doing things with an open mind, encouraging change, and supporting colleagues to make change happen
  • Quick learner and someone who wants to do a great job
  • Self motivated, able to work on own and as part of a wider team
  • Reliability to undertake work required

Contact

Veronica Smith

01905 330 721

veronica.smith@hwgta.org

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You will work in a small but busy admin department undertaking all reception duties, processing accounts paperwork, procurement of stationary, maintain a large filing system throughout the business, arrange meetings on behalf of all staff members, collate requested information as and when needed for managers of the business.

Office Duties:

  • Working within the administration Department you will be responsible for the control and upkeep of the relevant areas (reception, boardroom) and equipment
  • The daily control of post (internal and external), recording and distribution
  • Sourcing and purchasing of company stationary and promotional requirements
  • Filing of documents in live or complete status
  • Company provisions where required

Reception Duties:

  • Control of telecommunication system and forwarding any messages to the relevant member of staff in a clear and concise manner
  • Hosting visitors to the company

Accounts administration:

  • Collating and inputting of purchase invoices
  • Inputting of sales invoices
  • Liaising with Sales and Purchasing Departments
  • Filing of all accounts correspondence
  • Data base Administration

Other Duties:

  • General office duties throughout all departments as required

Desired skills

  • Computer literate
  • Good attention to detail

Personal qualities

  • Positive attitude
  • Motivated
  • Enthusiastic
  • Patient

Contact

Veronica Smith

01905 330721

veronica.smith@hwgta.org

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A great opportunity to be a part of a growing company, working closely with the PSL team. You will be using systems to improve and increase general admin, as well as take on some roles that will be eventually become your own.

Duties & Responsibilities

  • Sending Post
  • Create Product Spec Sheets using Inkscape
  • Filing
  • Answer phones and transfer to the relevant PSL member
  • Make product samples
  • Delivery forecasting and preparation
  • Maintenance of Delivery Forecast calendar
  • Other admin assistance where relevant

Desired skills

  • Organised
  • Punctual
  • Eager to help
  • Good IT skills (Word, Excel…etc)
  • Good work ethic - Hard worker and eager to learn!
  • Adequate maths ability

Personal qualities

  • Positive
  • Upbeat attitude and eager to help!

Contact

Hayley Grismond

01432 377 010

hayley.grismond@hwgta.org

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An exciting opportunity to work in an established and growing Financial Services company. Based in Droitwich, Worcestershire you will work within our busy Support Services Team.

To provide a comprehensive administrative service to all staff, ensuring the office operates efficiently on a daily basis. 

Key duties will include:  

  • Answering the telephone and transferring to the relevant department/staff member
  • Greeting clients and providing refreshments
  • Preparing outgoing post
  • Preparing and clearing down meeting rooms
  • Preparing client Investment reviews
  • Providing administrative support to all departments
  • Any other duties as specified by the directors

Desired skills

  • Good communication skills
  • Experience of Microsoft Office and computer literacy
  • Gives attention to detail

Personal qualities

  • Good team player
  • Hard working
  • Positive attitude
  • Desire to learn on the job

Contact

Veronica Smith

01905 330 721

veronica.smith@hwgta.org

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TWO JOB ROLES AVAILABLE

 

IMPLEMENTATION APPRENTICE

In this role you will assist the Implementation Team to help guide new and existing clients through the various services Allpay offer, ensuring a smooth and successful implementation. You will work towards managing your own clients (from small financial firms to large Housing Associations) with a reasonable degree of autonomy.

We now have an exciting opportunity for Implementation Apprentice to join our Implementation Team. The role is based in our Hereford Office.

In this role you will assist the Implementation Team to help guide new and existing clients through the various services Allpay offer, ensuring a smooth and successful implementation.

You will work towards managing your own clients (from small financial firms to large Housing Associations) with a reasonable degree of autonomy.

As Implementation Apprentice, some of your key duties will include:

  • Assisting in the implementation process for both, new and existing clients to ensure delivery of the implementation within Allpay and clients’ SLAs
  • Assisting the Implementation Team in providing support for our clients, answering all implementation queries, and ensuring that the company’s systems are updated to track any relevant requests
  • To assist the Implementation Team Leader on larger projects, as and when required
  • To work closely with the Implementation Team to undertake any admin tasks identified as part of an implementation Project

Desired skills

You’ll demonstrate to us that you have:

  • GCSE C/4 or above in English and maths or equivalent
  • Ability to use Microsoft Packages including Word and Excel, and an aptitude for working with new technology
  • Ability of working in a Customer Service role, including ability to deal with clients over the telephone
  • Ability of performing in an administration role, to follow procedures accurately and record actions taken at all stages

Personal qualities

  • Ability to work as part of a team, and to work well under pressure to deadlines
  • Ability to work without close supervision whilst ensuring key issues are escalated as appropriate

Contact

Hayley Grismond

01432 377010

hayley.grismond@hwgta.org

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BUSINESS OPERATIONS APPRENTICE

To support the team for end to end Bacs processing. To aid the processing, reconciliation and storage of critical data including daily transactional information. Providing first line internal support for a diverse range of bespoke and off the shelf products, including the performance of in depth problem analysis to determine the root cause of issues.

Duties to include:

  • To provide support to the team for end to end Bacs processing for the business  
  • To aid the processing, reconciliation and storage of business critical data including daily transactional information
  • Providing first line internal support for a diverse range of bespoke and off the shelf products, including the performance of in depth problem analysis to determine the root cause of issues
  • To support the technical implementation and system setup of new client organisations
  • To maintain, update and deliver detailed reports to both internal and external stakeholders
  • Providing a point of escalation for client and customer facing support teams and for internal staff
  • Responsible for the end to end processing of all Bacs data, with a daily potential value in the region of £100 million
  • Receiving, reconciling and processing of business critical transactional files, with a potential daily value in the region of £100 million
  • Responsible for maintaining the accuracy of daily payments to clients for 7,000+ schemes. This includes the production and provision to external clients of over 44,000 individual files over the course of a 6 day working week and the management of client and third party supplier relationships when an issue is encountered
  • Performing the technical implementation and setup of new external client organisations on allpays systems, including the provision of in depth technical knowledge and support to the client facing Implementation team
  • Responsible for the management, movement, importing, testing and updating of data for 900+ clients across 4000+ individual schemes
  • Responsible for the daily provision of high quality client facing and internal reports
  • To ensure the accuracy of over 7,000 scheme balances and in excess of 3 million active accounts by helping clients with their fund reconciliation enquires

Role of department:

  • To control the processing and storage of daily transactional network and Bacs data, including the generation and distribution of corresponding reports and information files
  • To provide internal and external facing support and act as a point of escalation for client and customer facing support teams, assisting with the investigation and resolution of issues
  • To perform and support the technical implementation and system setup of new client organisations
  • The management and control of standard and bespoke reporting services, catering to both internal and external stakeholders and clients
  • To deliver exceptional customer service to all internal and external customers

Key Result areas:

  • Assist in the daily production of Payment Information Files
  • Support the Business Operations team with Bacs payment processing
  • Manual processing of adjustments
  • Assist in the set up of new clients on to our systems
  • Maintain, review and update client details and internal documentation
  • Liaise with internal departments to assist with issues/queries
  • Produce extracts from internal systems and test client data in preparation for mass changes
  • Setup/scheduling/dispatch of routine reports

Desired skills

  • Good analytical and problem solving skills
  • Able to create clear documentation with excellent standards of presentation
  • Good interpersonal skills and able to communicate effectively using both verbal and written forms, and adapting content and style to help understanding

Personal qualities

  • A methodical, consistent and organised approach to routine and one off tasks
  • Excellent attention to detail
  • The ability to identify and implement process improvements

Contact

Hayley Grismond

01432 377010

hayley.grismond@hwgta.org

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An exciting opportunity has arisen for an Apprenticeship in Mazak UK’s Purchasing Department. Working as part of a team of purchasing professionals involved in commercial negotiations and managing purchasing orders and contracts in a range commodities and areas.

A Mazak Apprenticeship is a fantastic opportunity to develop new work-placed skills in an organisation committed to your professional success.

As a Mazak Apprentice, the role will include a development programme that will provide an introduction to purchasing, gradually exposing you to purchasing systems, purchasing support activities, through to undertaking simple purchases, before progressing to higher value and more complex purchases. You will have exposure to various purchased commodities to provide you with an understanding across a broad range of suppliers.

As a Mazak Apprentice, you will utilise the support on offer to maximise the benefits to your professional development.

Initial Key Tasks:

  • Maintain supplier records to assure compliance with ISO accreditations
  • Co-ordinate with Buyers to maintain the integrity of confirmed delivery dates, uploading supplier responses into the ERP system
  • Maintain the Supplier order book reports & ensure automatic emails are sent
  • Attend daily production meeting and liaise with Buyers to track and expedite any critical part shortages
  • Be the point of contact with the Quality department to ensure all ISIR (Initial Sample Reports) or quality investigation work is completed by the Buyers
  • Collate and Report Annual Packaging Figures
  • Ensure all parts comply with proof of origin EU rules
  • Liaise with suppliers as requested

Objectives:

  • Understand the fundamental business processes
  • Work within Mazak and regulatory compliance across all purchasing and business processes
  • Start to learn the key Procurement principles, strategy and objectives associated with manufacturing
  • Get to know the internal and external stakeholders in the business
  • Provide generic and purchasing-related support activities to the Purchasing Manager, the department and other stakeholders
  • Improve the departments core performance & KPI measures

Desired skills

  • IT literate - good working knowledge of MS Office i.e. Word, Excel, Power Point and Outlook
  • Excellent time-keeping skills
  • Good written and verbal communication skills with attention to detail
  • Adaptable & organised and able to prioritise

Personal qualities

  • A positive ‘can do attitude’
  • Good work ethic
  • Be presentable and professional
  • Flexible and able to contribute to a team approach, where you will be required to build good relationships not only within your team, but also across all areas of the organisation
  • Work effectively and professionally with internal staff and suppliers

Contact

Hayley Grismond

01432 377010

hayley.grismond@hwgta.org

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Assist Project Managers and Directors with administrative duties.

Assist Project Managers with:

  • Buying
  • Office
  • Data input on company software
  • Admin tasks including day to day operations
  • Assist Directors when required
  • Cover Reception when required

Desired skills

  • Computer Literate
  • Good customer service skills
  • Be able to work under own initiative when required to do so within remit of authority

Personal qualities

  • Positive attitude
  • Motivated
  • Enthusiastic
  • Willing to learn

Contact

Hayley Grismond

01432 377010

hayley.grismond@hwgta.org

More information on this vacancy

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In this role, you will produce and submit budget and formal quotations by methods of creating bills of material, labour requirements, plant hire and logistic costs. You will report to the Sales Manager with accurately produced estimates utilizing and developing internal data base.

Working within the Sales Department:

  • Responsible for producing technical quotations directly for customers and in support of sales team
  • Reading engineering drawings and interpreting specifications to determine customer requirements
  • Preparing material quantity lists
  • Estimating design, fabrication, assembly and installation times taking into account material processing and lead times and the project specification
  • Sourcing quotations from a variety of sub-contractors
  • Negotiation and securing work
  • The planning and execution of quote processing within given timeframes
  • Daily integration with companies IMS, CRM &ERP Systems
  • Communicate frequently with suppliers and customers
  • Liaison with Operations team when processing sales orders
  • General office duties throughout all departments as required

Desired skills

  • Computer literate
  • Good attention to detail

Personal qualities

  • Diligent
  • Methodical
  • Mechanically minded
  • Proactive
  • Take Ownership
  • Team Player
  • Ambitious

Contact

Veronica Smith

01905330721

veronica.smith@hwgta.org

More information on this vacancy

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To provide administrative support services to the Finance and Purchasing with associated support to other areas of the business, by implementing and maintaining office systems, processes and procedures. Using the Activity Schedule as an aid for completing the routines required.

Duties & Responsibilities Include:

  • Delivering the best quality service to benefit Britannia Site Solutions staff and clients.

Support the Purchasing Co-ordinator:

  • Purchase order progressing             
  • Chase supplies to confirm delivery dates
  • Populate Tracker delivery dates
  • Prepare Delivery Schedules for distribution
  • Populate Trackers with invoice due
  • Post invoices onto sage                            

Business Admin Support:         

  • Reception Duties     
  • Answer all incoming calls
  • Meet and Greet visitors
  • Refreshments during meetings

Daily Duties:             

  • Staff Whereabouts
  • Annual Leave Register
  • Weekly                       
  • Stationery Stocks
  • Archiving / Creating Files
  • Carrying out other duties as delegated by your Line Manager and the Senior Management Team

Professional Responsibilities and Conduct:

  • To deliver best quality service to benefit Britannia Site Solutions staff and clients.
  • To observe safe working practices always including reference to: Health and Safety Regulations, Safe lifting and handling, fire procedure, COSHH regulations & Environmental Health requirements

Desired skills

  • Demonstrates understanding and consideration of others – respect and empathy.
  • Approachable and willing to help others
  • Be able to communicate effectively all levels
  • Demonstrates honesty and integrity in all situations, be Hardworking and willing to be flexible and adaptable to changing circumstances
  • Demonstrates genuine commitment to helping Britannia Site Solutions be a successful organisation while working in line with aims, philosophy and culture of the business
  • Works to agreed practices and procedures of the business while being able to demonstrate self motivation – proactive approach and Utilises time effectively
  • Learning & Development being able to respond positively to new and challenging situations
  •  Demonstrates a flexible approach to change and a genuine willingness to learn and develop

Personal qualities

  • To be able to work effectively within a team and on your own
  • To be able to work constructively and respectfully with all team members
  • To be assertive
  • Willingness to work flexible hours according to the needs of the business
  • Willingness to attend training courses and events

Contact

Veronica Smith

01905 330721

veronica.smith@hwgta.org

More information on this vacancy

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You will be the 1st point of contact for visitors to our office, so if you like meeting new people, this position could be for you. There are plenty of calls that need answering each day and we get a big pile of post that will need to be opened and scanned. We are a friendly lively team with lots of other staff happy to show you the ropes.

Duties will include:       

  • Welcoming visitors to the office
  • Answering phones
  • Dealing with the post in and out of the office
  • Scanning/filing documents
  • Keeping the stationery cupboard tidy and ordering stationery
  • Helping the advisers with admin tasks, e.g. printing and binding reports
  • Inputting data into the computer system
  • General office duties as required to assist with the smooth running of a busy open plan office

Desired skills

  • Comfortable with using a PC and the internet
  • Word/Excel skills useful

Personal qualities

  • If you have a friendly, positive approach to life and a practical, common sense approach to work you will fit in well with the team at Abacus
  • You must enjoy meeting new people
  • Happy to learn new tasks/skills

Contact

Hayley Grismond

01432 377 010

hayley.grismond@hwgta.org

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An exciting opportunity has arisen for an Apprentice to join the existing team working within Visitors’ Reception at Worcester Sixth Form College. The role will enable the successful applicant to grow in confidence and learn new skills together with offering invaluable experience and a level 2 qualification in Customer Service.

To undertake clerical and administrative tasks and perform reception duties in Visitors’ Reception.

Duties to include:

  • To ensure that all visitors to the college are signed in and appropriate checks have been carried out where necessary
  • To ensure the reception area and the staffroom are kept tidy
  • To keep the stationery cupboard stocked and replenish booklets and forms used in the reception area when necessary
  • To assist with administrative tasks, type correspondence and input data as instructed

To perform reception duties in Visitors' Reception, to include:

  • Sorting and distributing of incoming college post and internal post
  • Dealing with incoming enquiries via the main college switchboard
  • Dealing with incoming enquires via the enquiry email account
  • Dealing with enquiries as appropriate from visitors to the college and members of college staff

Desired skills

  • Good communicator
  • Literate
  • Numerate
  • Able to work as part of a team (as well as independently on occasion)
  • Good IT skills
  • Excellent telephone manner
  • Good attention to detail

Personal qualities

  • Positive attitude
  • Trustworthy
  • Self-motivated
  • Enthusiastic
  • Confident
  • Honest
  • Ability to follow instruction
  • Committed individual

Contact

Veronica Smith

01905 330721

veronica.smith@hwgta.org

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TWO POSITIONS AVAILABLE

This is an amazing opportunity for you to learn and fall in love with sales as a profession. You will be calling businesses on the telephone, so a pleasant telephone manner and good verbal skills are crucial. You will receive world-class on-going sales training to develop your skills, positive mind-set and professionalism.

Your daily tasks will include: 

  • Dealing with customers and prospects on the phone
  • Basic spreadsheet list management
  • Operating and updating our CRM systems
  • Absorbing details and features of technical products and services we deal with and explaining them to customers
  • Working from and updating a shared office calendar
  • Mentoring and reporting to supervisors

Desired skills

  • Computer literate
  • Good listening skills
  • Good telephone manner
  • Organised

Personal qualities

  • Flexible
  • Eager to learn new skills
  • Punctual
  • Honest
  • Positive attitude

Contact

Hayley Grismond

01432 377010

hayley.grismond@hwgta.org

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Great career opportunity. Help to capture and analyse environmental data using the latest telemetry technology. Contribute towards our success with new ideas and a fresh perspective. Work alongside with a friendly, dedicated team in a relaxed environment.

We are currently looking to recruit a Trainee Technical Administrator in our busy flow survey department in Worcester to help deliver services we provide to the utilities, construction, highways, rail and private sectors.

Working closely with OnSite’s Flow Survey Data team and multiple field based teams, you will support the timely and accurate delivery of short-term and permanent monitoring reports to our clients.

To achieve this you will

  • process installation & maintenance records
  • provide general administrative support 
  • manage customer access via our new online data portal

Desired skills

  • Proficient with Windows Operating Systems and MS Office Package (MS Excel in Particular). 
  • Good communication skills
  • Attention to detail
  • Customer focussed 

Personal qualities

  • Enthusiastic
  • dedicated
  • welcoming

Contact

Charlotte Anderson Ilic

01905 330721

charlotte.andersonilic@hwgta.org

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DO YOU WANT A FANTASTIC OPPORTUNITY TO LEARN NEW SKILLS AND KICK START YOUR CAREER IN NHS ADMINISTRATION? Whether you’ve recently completed your GSCEs or A Levels or are looking for a change in your career, our Customer Service/Business Administration Apprenticeship offers you a chance to earn a salary, gain valuable work experience & new skills.

Worcestershire Acute Hospitals NHS Trust are looking for individuals who are enthusiastic, self-motivated, committed as well as caring and respectful. You will also be keen to learn and develop new skills and willing to be flexible to meet the changing demands of the service. An exciting opportunity has arisen for an Administration Apprentice to join our busy Breast Imaging Team based at The Princess of Wales Community Hospital in Bromsgrove - although we are due to relocate to Worcester Royal Hospital in late 2021.

Duties to include:

  • To provide administrative & clerical support to Breast Imaging, which comprises the National Breast Screening Programme and the administrative imaging needs of the Trust Breast Service
  • Maintaining manual and computerised systems including NBSS, B S Select, Oasis, CLIP, ICE, CRIS, ESR systems after training and producing reports
  • Answering the telephone after training and making/changing patient appointments
  • Taking and responding to telephone messages on the answerphone system in a satisfactory way
  • Receiving patients at clinic reception, checking details and booking them in on the systems
  • Providing an excellent patient experience
  • Ensure that letter, telephone and face-to-face communication with patients and staff is professional, timely and in line with Trust wide health records policies and procedures
  • This is not an exhaustive list and the duties outlined above may evolve and develop over the period of the apprenticeship. Changes will be made in consultation with the apprentice

Desired skills

Essential Skills / knowledge:

  • Numerate and literate
  • Ability to prioritise workload and work to deadlines/targets
  • Ability to work under pressure
  • Keyboard skills
  • Effective communication skills; written and verbal with people at all levels
  • Ability to record accurate messages, ensuring they are passed on appropriately

Desirable Skills / Knowledge

  • Knowledge of Microsoft office packages
  • Knowledge of medical terminology
  • Good organisational skills

Personal qualities

Essential Qualities: 

  • Approachable
  • Able to deal with sensitive issues with tact and diplomacy
  • Committed to a patient centred service
  • Ability to understand conflicting demands and the needs of the service
  • Ability to work quickly and efficiently to consistently high standard
  • Ability to work within standard procedures/guidelines
  • Flexible

Contact

Charlotte Anderson Ilic

01905 330721

charlotte.andersonilic@hwgta.org

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This is an excellent opportunity to join our company as an apprentice, learning all aspects of the business supported by experienced team members, working towards the completion of your apprenticeship.

The Apprentice Production and Planning Engineer is responsible for planning, tracking, supporting and closing hardware manufacturing requirements; as defined by production demands, engineering design specifications and production build schedules.

 

KEY RESPONSIBILITIES AND DUTIES

  1. Receiving production demands and collating information (e.g. drawings, parts lists, specifications, and information on long lead items, etc.)
  2. Ensuring production demands are clearly defined, achievable and appropriately authorised.
  3. Investigating and resolving manufacturing sequence/operation issues.
  4. Preparing and issuing production packs (e.g. job route cards, drawings, parts lists and specifications).
  5. Prioritising the planning and loading of parts and assemblies to support the production build schedule.
  6. Investigating and resolving both manufacturing sequence/operation issues.
  7. Investigating and resolving manufacturing build issues.
  8. Ensuring timely identification of potential issues which may impact the achievement of production demand requirements.
  9. Expediating and receiving back completed job route cards, checking operations have been correctly completed on the manufacturing software application and closing.
  10. Collating information on production progress and issues for production reviews.

 

OTHER RESPONSIBILITIES

  1. Picking and issuing kits/parts from Stores for manufacturing and updating stock transfer records
  2. Returning surplus parts to Stores and updating the stock transfer records
  3. Returning nonconforming parts to Suppliers.
  4. Creating and issuing Red Line drawings to enable production to progress efficiently.

Desired skills

  • Commitment to quality and attention to detail
  • Excellent numerical and analytical skills
  • Good IT skills, with the ability to use Microsoft Office packages
  • Ability to meet the entry requirements of the apprenticeship and to attend and undertake the studying and coursework
  • Experience of organising own workload in a work environment or a social/personal environment

Personal qualities

  • Teamwork
  • Excellent interpersonal communication skills both verbal and written
  • Maturity and a Professional Attitude
  • Adaptability and Flexibility

Employer

Pennant International Group Plc

https://www.pennantplc.com/

Address

Pennant Court

Cheltenham

GL51 6TL

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This is an excellent opportunity to join our company as an apprentice, learning all aspects of the business supported by experienced team members, working towards the completion of your apprenticeship.

The Apprentice Electrical Design Engineer will be responsible for producing electrical designs and design data which is compliant with customer, legal and internal Company requirements as well as supporting other functions of the business with technical knowledge and experience

Key responsibilities and duties:

  • Producing compliant designs that are economical and safe to manufacture, inspect/test and maintain whilst meeting the minimum standard of fit for purpose
  • Electrical design and production of electrical drawings
  • Creation of parts list and data entry into a database
  • Electrical component selection
  • Maintenance of effective records of design compliancy, technical calculations and source data
  • Liaison with in-house production team, sub-contractors and suppliers as appropriate to develop design solutions
  • Creation of Technical Specifications

Other responsibilities:

  • Maintain a safe working environment wherever such work is carried out
  • Ensure that all tasks are carried out in accordance with the relevant Company procedures
  • Liaise effectively within the Company

Desired skills

  • Commitment to quality and attention to detail
  • Excellent numerical and analytical skills
  • Good IT skills, with the ability to use Microsoft Office packages
  • Ability to meet the entry requirements of the apprenticeship and to attend and undertake the studying and coursework
  • Experience of organising own workload in a work environment or a social/personal environment

Personal qualities

  • Teamwork
  • Excellent interpersonal communication skills both verbal and written
  • Maturity and a Professional Attitude
  • Adaptability and Flexibility

Employer

Pennant International Group Plc

https://www.pennantplc.com/

Address

Pennant Court

Cheltenham

GL51 6TL

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Multi-Skilled Engineering Apprentices will undertake the Level 3 Engineering Technician Apprenticeship standard with a focus on mechatronics. Wienerberger has a wide range of mechanical, electrical and robotic equipment that we will develop you to install and maintain to the highest standard.

Duties to include:

  • Assist the Maintenance Team to ensure all work is carried out in a safe and professional manner
  • Understand fault diagnostic methods, techniques and equipment used when maintaining equipment and systems
  • Monitor all machinery
  • Assist the Maintenance Team in taking corrective action to ensure the plant and machinery are properly maintained

Desired skills

  • Problem solving skills
  • Communication skills 

Personal qualities

  • Bags of enthusiasm
  • A ‘can-do; attitude
  • Commitment to work hard

Employer

Wienerberger Ltd

Address

Whitlenge Lane

Kidderminster

DY10 4HB

 

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