Generative Artificial Intelligence (AI) for Training and Development

Key Learning Areas:

By the end of the course all delegates will be able to:

Describe the purpose of a range of genAI tools for business including ChatGPT, Microsoft Co-Pilot, Microsoft Translate
Evaluate the likely benefits and costs of using different versions of genAI and how up-to-date they are
Use prompt engineering techniques to create a range of learning and learning support resources relevant for own organisation including
Review examples of AI / digital pedagogy in training and development scenarios
Evaluate some of the disadvantages of genAI use including ethical and data protection issues and the risk of ‘hallucinated’ responses
Describe likely future developments in genAI