ILM Level 4 Certificate in Leadership and Management Skills

This course is made up of four mandatory units, totalling 14 credits, plus eight credits from a wide choice of optional units. The mandatory units concentrate upon understanding the leadership and management role, together with planning and developing leadership through practical activities. Optional units range from ‘Delegating authority in the workplace’ to ‘Managing meetings’, allowing learners to concentrate on skills most relevant to their own personal development needs. There is a significant degree of focus on evaluating and reflecting upon individual levels of expertise in each section and identifying areas for on-going continual professional development.

Course Objectives:

• Understanding the management role
• Advanced Management and leadership styles
• Evaluate own management and leadership skills
• Plan and prioritise personal development opportunities to improve performance
• Practical leadership and management training day incorporating leadership and management tasks
• Managing and implementing change in the workplace
• Principles and tools of change management
• Planning change and effectively communicating the process
• Barriers, risk and contingencies
• Management communication
• Effective presentations for managers
• Manage stress in the workplace
• Responsibilities in relation to work-related stress, methods to manage own stress, sources of support, causes and indicators of stress
• Planning practical leadership activities
• Developing leadership through practical activities