ILM 4 Certificate in Leadership and Management - online course!

This course is a unique opportunity for Middle Managers, or those managers with a previous management qualification who are looking to increase their leadership skills with an internationally recognised Level 4 Qualification.

  • The sessions will take the format of a ‘blended learning’ approach:
    • 60% live interaction over the web via Zoom - Total of 12 x 2 hour sessions
    • 20% video learning 
    • 20% tests/reflective time for the learner.
    • It will include a mix of dynamic input from our superb trainers, online videos and access to a range of online resources.
    • 3 ILM assignments outside of online time, plus coaching from the tutor.
  • All learners benefit from free studying membership of ILM for a year, enabling ongoing management, leadership and personal development.

Benefits for learners

  • Learners gain a range of key management skills
  • Put new skills into practice in own role
  • Build leadership capabilities
  • Motivate and engage teams, manage relationships confidently
  • Develop leadership skills using own knowledge, values and motivations

Impact for employers

  • Effective and confident middle managers
  • Better relationships, sharper strategic vision and stronger communication in teams
  • Measurable results: workplace-based assessment ensures new skills are effectively transferred to employer's business
  • A broad range of optional units – qualification can be tailored to organisation's learning and development needs

Entry Requirements

There are no formal entry requirements, but participants will:

  • Normally be a leader with a fair amount of experience with the opportunity to meet the assessment demands.
  • Have a background that will enable them to benefit from the programme – which is likely to be Level 2 Key Skills Literacy and Numeracy or their equivalent.
  • Learners who are sponsored by their employers and those without such sponsorship are equally eligible.

Dates for the ILM 4 online course are:

Day 1 - 10.00am - 12.00pm and 2.00pm - 4.00pm

Day 2 - as above

Day 3 - as above

Day 4 - as above

Day 5 - as above

Day 6 - as above


Session One

 - Introduction & Induction - Fill out registration form - Personal Introductions – Leadership profile – Goleman leadership styles

Session Two

Review previous session – 3 types of emotional intelligence – Emotional intelligence leadership profile

Session Three

Review previous session – Motivational ideas – self profile of motivation – Motivational analyses

Session Four

Six motivational models – application and analysis of models in the workplace – Motivational presentation and/or LAB profile

Session Five

Coaching essentials – Comparison of coaching and training – Active listening skills – Coaching questions – Coaching models – Coaching demonstration – Coaching practice

Session Six

What makes a good trainer – Communication skills activity – Teaching pyramid – Training sessions for each delegate

Session Seven

Kubler-Ross and John Fisher change curves – Implications and management of emotions during change

Session Eight

Mahoney’s 13% rule and scarcity/tipping point/social proof – ADKAR change model for stuck individuals - Lewin and Kotter Change plans

Session Nine

Advanced presentation skills – Fluency calculator – How to speak without notes – Mehrabian’s rule and application

Session Ten

Practice presentations in groups – Use of visual aids – Scoping for assessment on final day

Session Eleven and Twelve

Delegate presentations – Self-assessment/Peer assessment/Tutor assessment – Tutorial and recognition of strengths and planning for improvement