HWGTA offer a variety of training courses for individuals and businesses looking to upskill, improve or refresh their knowledge. We work with Nationally recognised awarding bodies to deliver high quality, innovative training alongside our own in-house designed training programmes. It is also possible to provide bespoke training packages tailored to your business needs.
Managing Conflict and Difficult People
This one-day course provides an introduction to conflict resolution and teaches specific approaches in dealing with a variety of difficult personality types. The training aims to better equip staff with skills to deal with types of conflict they might encounter in the work situation. There are various types of conflict: healthy, acceptable and unacceptable. This course offers solutions in how to manage that conflict which is unacceptable and damaging to the business as well as the individuals involved
This course is designed to increase knowledge of MS Word to create a range of versatile, sophisticated business documents while ensuring document security and protection are applied as needed. It will familiarise delegates with use of Word 2010, 2013 and 2016 enabling them to work with confidence between different versions of the software
EDI Pearsons Level 3 Award in Education and Training
A teaching qualification which prepares learners for teaching and training in a wide range of contexts.
Influence and Negotiation
Three of the key skills to any business situation, be it leadership, communication, sales or customer service are the powers of influence, persuasion and negotiation. This fascinating course will challenge and develop your skills
This one day course is for just about anyone who has to make a speech, be it on a regular basis or just a one-off. Those attending may range from the Company CEO needing confidence for the Annual Conference Address, or the Best Man wanting not to put his foot in it on that all important day.