An introduction to ISO 9001 – Quality Management System

This training course is designed to help your organisation demonstrate commitment to quality and customer satisfaction, as well as continuously improving your quality management systems (QMS).

This course will provide an overview of the purpose and requirements of ISO 9001 as a tool for business improvement:

  • Principles and elements of ISO 9001
  • How to integrate ISO into the daily activities of the business
  • Risk Based Thinking
  • Importance of Leadership
  • Effective objective setting
  • How to run a Management Review Meeting effectively
  • Guide to internal auditing
  • Focus on bench marking and its importance to quality management
  • Continuous improvement