ISO 9001 – Quality Management System – An Introduction Course

Who is this course aimed at?

This is an excellent introduction for anyone involved in the development, implementation and management of ISO 9001. This training course is designed to help your organisation demonstrate commitment to quality and customer satisfaction, as well as continuously improving your quality management systems (QMS).

Do you need previous experience or qualifications to attend this course?

No, this course has been designed for anyone involved in the day to date running of the ISO 9001 Quality Management Standard; [caption id="attachment_6378" align="alignleft" width="570"] 3d illustration[/caption]

Course Content

This course will provide an overview of the purpose and requirements of ISO 9001 as a tool for business improvement:  

  • Principles and elements of ISO 9001
  • How to integrate ISO into the daily activities of the business
  • Risk Based Thinking
  • Importance of Leadership
  • Effective objective setting
  • How to run a Management Review Meeting effectively
  • Guide to internal auditing
  • Focus on bench marking and its importance  to quality management
  • Continuous improvement


This course will enable attendees to understand what it means to implement a Quality Management System and the benefits of ISO 9001 to the business.   Key changes between the ISO 9001:2008 standard and the revised ISO 9001:2015 standard will also be discussed


No formal assessment

Car Parking

Available on site


Buffet lunch and Teas / coffees provided.


To make a booking please complete the booking form and return to Emma Codd at