Who is this course aimed at?
Sales staff who need a refresher course on techniques or who want to learn new skills Whether pursuing outbound direct selling or handling inbound sales enquiries, this course advocates proactive approaches and is also ideal for those in performance environments, leading teams and wishing to gain a competitive advantage.
Do you need previous experience or qualifications to attend this course?
The module is designed for existing frontline sales people looking to enhance their skills in practical and natural selling techniques while steering and influencing the outcomes.
The skills can be applied to most business sectors where there is a requirement to get products and services to market, secure in-coming enquiries and proactively generate new business and close sales. The workshop will naturally enhance individual communication skills, motivation and confidence.
At the end of the course, you will be able to recognize and demonstrate the following:
- Overcoming objections
- Achieving higher value orders
- Selecting better prospects
- Applying Features & Benefits
- Becoming your client’s valuable asset
- Communication techniques
- Negotiation skills
- Handling complaints
- Different closing techniques
No formal assessment
Available on site
Buffet lunch and Teas / coffees provided.
To make a booking please complete the booking form and return to Emma Codd at firstname.lastname@example.org